Website privacy notice


Introduction

This Website Privacy Notice (together with our Acceptable Use Policy which can be read here (“AUP”) applies to your use of Our websites: www.credas.com; www.credas.co.uk; and all subdomains (“Sites”)

Version

25th February 2022

Who we are

Credas Technologies Ltd (referred to as “Credas“, “We“, “Us” or “Our” in this notice) is responsible for the Sites. 

We have appointed a Data Protection Officer (DPO). If you have any questions about this privacy notice, please contact them using the details set out below. 

Name: Louis Lancaster 
Email address: Louis.Lancaster@credas.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, however We would always appreciate the opportunity to resolve any issue you may have with the Sites in the first instance. 

The data We collect about you

We will collect different data from you for different purposes, whether We are acting as a data controller in relation to your Client portal or as a data controller in relation to your use of this Website.

The categories of data which We may collect are as follows:

ContactIdentityProfile
Email address Name Feedback 
Tel. numberPassword
Preferences


How your personal data is collected

We may collect and process your data using different methods:

Information you give Us:
This is information you consent to giving Us about you by filling in forms on the Website, or in relation to fulfilling any contract We have with you, or by corresponding with Us.

How We use your personal data

We will only use your personal data when the law allows Us to do so. Most commonly We will use your personal data in the following circumstances:

  • Consent: where you have consented before the processing
  • Contract: where We need to perform the contract We are about to enter into or have entered into with you
  • Legal: where We have a legal obligation to do so

Purposes for which We will use your personal data

This table identifies the purposes for processing types of personal data.

PurposeDataLawful basis for processing
To respond to a query you have sent Us via this WebsiteContact
Identity
Consent
To register you as a new business customerContact
Identity
Contract
To provide access to Our ServicesProfileContract
To manage Our relationship with you including notifying you of changes to this Website Privacy Notice or Terms and ConditionsContact
Identity
Consent
Legal

Cookies

Our cookie policy can be found here.

Disclosures of your personal data

When you consent to providing Us with your personal data, you also consent for Us to share your personal data with the third parties set out:

  • Service providers acting as processors based in England and Wales to provide IT and system administration services (e.g. Microsoft).
  • Professional advisers acting as processors including lawyers, bankers, auditors and insurers based in England and Wales to provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in England and Wales who require reporting of processing activities in certain circumstances.
  • Third parties to whom We may choose to sell, transfer, or merge parts of Our business or Our assets. Alternatively, We may seek to acquire other businesses or merge with them. If a change happens to Our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

International transfers

We do not transfer your personal data outside the United Kingdom of Great Britain and Northern Ireland.

Data retention

We are required to keep different data for different purposes.

We will only retain your personal data for as long as necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, regulatory, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if We reasonably believe there is a prospect of litigation in respect to Our relationship with you.

Your legal rights

Under certain circumstances you have rights under data protection laws in relation to your personal data.

Further information on your rights can be found on the ICO website here.

If you wish to exercise any of your rights, please contact Us.